Communication is the key to a great partnership.
Communication helps keep us and our clients safe.
Effective and efficient communication can help create a culture of excellence which in turn delivers value for our clients and team. This value enhances outcomes, safety, and efficiency. It also helps clients understand our plan to lessen the chances of missed expectations of what needs to be done.
There are several indicators that communication is having a positive impact on safety:
- Effective communication improves perception of teamwork, which is at the heart of safety.
- Effective communication allows for constructive feedback necessary to create a learning environment and safety culture.
- Effective communication promotes teamwork.
- Effective communication creates a relationship between client and team based on trust and transparency.
When communication is efficient and effective, our clients experience an increase in value and ROI. By the same token, our team, benefit from creating a partner-based and trusting environment.
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Creating a Team that is Trained and Prepared.
“If we don’t have the Proper communication tools in place as a team and don’t speak up proactively when we see something wrong, it will be preventing that team from developing a culture of safety and top tier customer service.”
Pete Weigang Operations Manager